1st - Ranked Supplier

Kwest Research Limited


Kwest is a specialist research organisation and MRS Company Partner, set up in 1989 and offering some 35 years of experience in partnering RSLs, local authorities and ALMOs.

We work exclusively for social housing landlords, undertaking a broad range of resident projects across the UK which provides us with unrivalled experience. Kwest currently runs programmes for some of the most diverse populations in the country, including a host of large scale transactional surveys, resident satisfaction monitoring and stand-alone research. We are also expert in implementing standardised surveys such as Tenant Satisfaction Measures and STAR.

We have our own, in-house software development team which has designed a range of innovative systems to enhance our survey delivery. In addition, we have tailored specialised resources to support our work.

• The Online Analyst survey reporting/analysis portal
• TSM Representativeness Dashboards to monitor progress versus targets
• Bespoke software for designing/distributing digital surveys that adapt & format according to device
• Telephone Management System for facilitating interviews
• Specialised systems for quota management and monitoring
• In-house call centre, with highly trained, multi-lingual team using bespoke CATI systems
• Software that maps results by geographical area
• Comments categorisation for open questions in telephone surveys
• Questionnaire Design software suitable for any methodology
• Specialised distribution systems for email/SMS

Frameworks

Kwest Research Limited

Summary

  • Website

  • Company Number

    02400940
  • Incorporation Date

    04-07-1989
  • Registered Address

    2nd Floor The Towers Building, Towers Business Park, 856 Wilmslow Road, Withington, M20 2SL
  • Number of Employees

    32
  • Supplier Turnover

    £2,000,000.00
  • SIC Codes

    73200, 73200
  • VAT Registration Number

    GB519768989