1st - Ranked Supplier

Chigwell (london) Plc


Chigwell are a family owned business with over 26 years’ experience of delivering successful building maintenance contracts, with proven credentials in the organisation, management and resourcing of services within challenging environments for high profile clients.
Our core businesses is Responsive Repairs including 24/7 Emergency call out service, void and planned Maintenance. We also provide one-off large refurbishment projects, external improvement works and new Builds Projects. Chigwell are:
• A London based business operating operate from Hainault Business Park
• 230+ employees
• Delivery over 50,000 repairs pa
• 100% Gas Compliant
• £250k invested in leading technologies
• Turn around circa 1,000 voids each year
• NICEIC, Gas Safe Registered
• ISO 9001, 14001 & 45001 Accredited
• CHAS, SMAS, SafeContractor, Constructionline (Gold)
Current Contracts
Our current clients where we deliver similar services within distance of Hyde’s geographical areas, include:
– Shepherds Bush Housing Association
– Karibu Housing Association
– Wenlock BARN TMO
– Mount Green Housing Association
– Islington & Shoreditch Housing Association
– London Borough of Havering
– Leathermarket JMB
– Housing21
– The Guinness Partnerships
– Notting Hill Housing
– Populo Living
Resources
Chigwell operates a 24-hour service that runs 365 days a year. When a response or enquiry is received, we locate our nearest skilled tradesman and provide a response time to the customer, that meets the contract KPI for emergencies, urgent’s and routine calls. We have invested £250k upgraded with the arrival of our new CGS software and Bid Change to manage all works, along with a ‘Freephone’ number for residents.
Our Core Responsive & Voids Team
• Are London based include;
o Managing Director, Dean Floyd
o Contracts Director, Angela Willcock
o Customer Care Director, Melissa Floyd
o Contracts Manager, Anthony King
o Contracts Manager, Don Pranevicius
• Provides technical support and advice – from the whole team.
• Local network of over 150 directly employed, fully trained Supervisors, Team Leaders and operatives, of which 52% are multi-skilled
• Will establish common goals and a shared understanding of all partners’ business culture and drivers
• Chigwell provide a service that creates efficiencies, drives Value for Money and achieving good quality
• Providing leadership, direction and support to the partnership
• Reviewing performance & progress to ensure that a high class service is being delivered
• Operating an Early Warning System for problems
SLA Timeframes
Ensures that all works are delivered in-line with the required service level agreements timeframes through
– collaborative working
– Formal and informal meetings
– Resident profiling
– Customer focused service and appointments
– Pre-confirming of appointments – SMS, email, ring-ahead, 24hrs before, letter
– Imprest van stock
– Supply Chain – imprest stock
– BigChange CRM Works Management System
– Validation of KPIs – We propose that our data collection processes are audited and validated jointly.
– Quarterly contract Health and Safety reports – H&S Manager
– Quality Control – through WIP, pre and post inspections/audits
– Client Portal – realtime updates, reviews, dashboards

Frameworks

Chigwell (london) Plc

Summary

  • Website

  • Company Number

    09812304
  • Incorporation Date

    06-10-2015
  • Registered Address

    Aaron House unit 8, Hainault Business Park, Ilford, IG6 3JP
  • Number of Employees

    32
  • Supplier Turnover

    £13,300,318.00
  • SIC Codes

    70100, 70100
  • VAT Registration Number

    GB251583114
  • Categories

    Central-heating installation work 45331100
    Gas-fitting installation work 45333000
    Installation of doors and windows and related components 45421100
    Joinery and carpentry installation work 45420000
    Joinery work 45421000
    Plumbing and sanitary works 45330000
    Refurbishment work 45453100
    45442000 : Application work of protective coatings
    45312300 : Antenna installation work
    45452100 : Blast cleaning work for building exteriors
    45210000 : Building construction work
    45300000 : Building installation work
    90911200 : Building-cleaning services
    45213300 : Buildings associated with transport
    90460000 : Cesspool or septic tank emptying services
    90900000 : Cleaning and sanitation services
    90910000 : Cleaning services
    90917000 : Cleaning services of transport equipment
    45262300 : Concrete work
    45214000 : Construction work for buildings relating to education and research
    45215000 : Construction work for buildings relating to health and social services, public conveniences
    45216000 : Construction work for buildings relating to law and order or emergency services
    45212000 : Construction work for buildings relating to leisure, sports, culture, lodging
    45213000 : Construction work for commercial buildings, warehouses and industrial buildings
    45211000 : Construction work for multi-dwelling buildings and individual houses
    45231000 : Construction work for pipelines, communication and power lines
    45212200 : Construction work for sports facilities
    45212100 : Construction work of leisure facilities
    45451000 : Decoration work
    45111100 : Demolition work
    90921000 : Disinfecting and exterminating services
    39140000 : Domestic furniture
    44221200 : Doors
    45261000 : Erection and related works of roof frames and coverings
    45342000 : Erection of fencing
    44115700 : Exterior blinds
    31527200 : Exterior lights
    45443000 : Facade work
    45261300 : Flashing and guttering work
    45432100 : Floor laying and covering work
    45431100 : Floor-tiling work
    90915000 : Furnace and chimney cleaning services
    45231100 : General construction work for pipelines
    31121000 : Generating sets
    45441000 : Glazing work
    90690000 : Graffiti removal services
    77314000 : Grounds maintenance services
    90640000 : Gully cleaning and emptying services
    42511100 : Heat-exchange units
    39715200 : Heating equipment
    45500000 : Hire of construction and civil engineering machinery and equipment with operator
    45510000 : Hire of cranes with operator
    90630000 : Ice-clearing services
    51545000 : Installation services of street mailboxes
    51511300 : Installation services of suspended access equipment
    45320000 : Insulation work
    90531000 : Landfill management services
    45112700 : Landscaping work
    98395000 : Locksmith services
    45262500 : Masonry and bricklaying work
    45351000 : Mechanical engineering installation works
    45262600 : Miscellaneous special-trade construction work
    90513000 : Non-hazardous refuse and waste treatment and disposal services
    45442100 : Painting work
    90922000 : Pest-control services
    44163100 : Pipes
    45410000 : Plastering work
    45332000 : Plumbing and drain-laying work
    90520000 : Radioactive-, toxic-, medical- and hazardous waste services
    90514000 : Refuse recycling services
    50413200 : Repair and maintenance services of firefighting equipment
    45454100 : Restoration work
    45260000 : Roof works and other special trade construction works
    45261200 : Roof-covering and roof-painting work
    45262100 : Scaffolding work
    45232400 : Sewer construction work
    45261400 : Sheeting work
    45111200 : Site preparation and clearance work
    90620000 : Snow-clearing services
    09332000 : Solar installation
    45323000 : Sound insulation work
    44233000 : Staircases
    44115900 : Sun protection devices
    45321000 : Thermal insulation work
    77340000 : Tree pruning and hedge trimming
    77211300 : Tree-clearing services
    77211500 : Tree-maintenance services
    42943200 : Ultrasonic baths
    45233200 : Various surface works
    45331200 : Ventilation and air-conditioning installation work
    45431200 : Wall-tiling work
    77312000 : Weed-clearance services
    77312100 : Weed-killing services
    90911300 : Window-cleaning services
    44221100 : Windows
    Electrical installation work 45310000
  • Regions

    UKH - East of England
    UKI - London
    UKJ - South East
    UK - National
  • Values

    £50k - £100k
    £100k - £250k
    £250k - £500k
    £500k - £1m
    £1m - £5m