Terms and Conditions – National Framework Partnership Limited
Last updated: 12 February 2026
Please read these Terms and Conditions carefully and ensure that you understand them before using this website, www.nationalframeworkpartnership.co.uk (“Our Site”). These Terms and Conditions, together with any other documents referred to herein, set out the terms of use governing your use of Our Site. We recommend that you print a copy for your records.
Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree, you must stop using Our Site immediately.
The following documents also apply to your use of Our Site:
- Privacy Policy
- Cookie Policy
1. Definitions and Interpretation
In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“Content” means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site.
“We/Us/Our” means National Framework Partnership Limited.
2. Information About Us
Our Site is operated by National Framework Partnership Limited, a private limited company registered in England and Wales under company number 11217682.
Registered office address:
National Framework Partnership Limited
International House, 36–38 Cornhill
London, England, EC3V 3NG (Companies House)
3. How to Contact Us
To contact Us, please:
- Telephone: 0333 090 6018 (National Framework Partnership)
- Email: support@nationalframeworkpartnership.co.uk
- Or use the contact form available on Our Site (where provided).
4. Access to Our Site
- Access to Our Site is free of charge.
- It is your responsibility to make any arrangements necessary in order to access Our Site.
- Access is provided on an “as is” and “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access will be uninterrupted.
5. Changes to Our Site
We may alter and update Our Site (or any part of it) at any time.
6. Changes to these Terms and Conditions
- We may alter these Terms and Conditions at any time. Any changes will be posted on this page and the “Last updated” date will be amended.
- Your use of Our Site constitutes acceptance of these Terms and Conditions. Accordingly, changes apply from the first time you use Our Site after the changes are posted.
- If any part of the current version conflicts with previous versions, the current version prevails unless We explicitly state otherwise.
7. International Users
Our Site is intended for users in the United Kingdom. We do not represent that Our Site or its Content is available or suitable for use in other locations.
8. How You May Use Our Site and Content (Intellectual Property Rights)
- All Content on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless labelled otherwise. Content is protected by applicable UK and international laws and treaties.
- You may access, view, and use Our Site in a web browser and may download parts of it for caching.
- You may print one copy and download extracts of any page(s) for your internal business use only.
- You must not modify printed copies or downloaded extracts. Images, video, audio or any other Content must not be used separately from accompanying text.
- Our status (and that of any identified licensors) as authors/owners of Content must always be acknowledged.
- You must not use any Content for commercial purposes without our prior written permission (or that of our licensors, as applicable), save for normal viewing and internal evaluation of information for your organisation.
9. Links to Our Site
- You may link to any page on Our Site, provided that the link is fair and lawful.
- You must not take unfair advantage of Our reputation or attempt to damage it.
- You must not link in a manner that suggests any association, endorsement, or approval where none exists.
- You must not use our logos or trade marks without our express written permission.
- You must not frame or embed Our Site on another website without our express written permission.
- You must not link to Our Site from a website that is unlawful, obscene, offensive, inappropriate, dishonest, defamatory, threatening, discriminatory, or otherwise objectionable.
10. Links to Other Sites
- Links to third-party websites may be included on Our Site. Unless expressly stated, these sites are not under Our control.
- We accept no responsibility or liability for the content of third-party websites.
- Links are provided for information only and do not imply endorsement.
11. Disclaimers
- Nothing on Our Site constitutes professional, legal, financial, or procurement advice on which you should rely. It is provided for general information purposes only.
- We make reasonable efforts to ensure Content is accurate and up to date, but we make no warranties, representations, or guarantees (express or implied) that this will always be the case.
- If you are a business user, we exclude (to the fullest extent permitted by law) implied representations, warranties, conditions, and other terms that may apply to Our Site and Content.
12. Our Liability
- Nothing in these Terms and Conditions excludes or restricts our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other liability which cannot be excluded or restricted by law.
- If you are a business user, to the fullest extent permissible by law, we accept no liability for any loss or damage (whether foreseeable or otherwise) arising out of or in connection with your use of (or inability to use) Our Site or reliance on Content.
- If you are a business user, we accept no liability for loss of profit, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or any indirect or consequential loss or damage.
- If you are a consumer and digital content from Our Site damages your device or other digital content due to our failure to use reasonable skill and care, we will either compensate you or repair the damage, subject to applicable law and any limitations permitted by law.
13. Viruses, Malware, and Security
- We use reasonable skill and care to ensure Our Site is secure and free from viruses and malware, but we do not guarantee this.
- You are responsible for protecting your hardware, software, data, and other material from internet security risks.
- You must not deliberately introduce viruses or other malicious material to or via Our Site.
- You must not attempt to gain unauthorised access to any part of Our Site, the server on which it is stored, or any server, computer, or database connected to it.
- You must not attack Our Site via denial-of-service attacks or similar.
- Breach of this section may constitute a criminal offence under the Computer Misuse Act 1990. We will report breaches and cooperate with law enforcement. Your right to use Our Site will cease immediately in the event of such a breach.
14. Acceptable Use
You may only use Our Site lawfully. You must not:
- use Our Site for any unlawful or fraudulent purpose;
- knowingly transmit data containing viruses, malware, or harmful code;
- scrape, harvest, or extract Content or data from Our Site at scale using automated means without our prior written consent;
- interfere with or disrupt Our Site or any networks/systems connected to it.
If you breach this section, we may:
- suspend or terminate your right to use Our Site;
- issue a warning;
- take legal action; and/or
- disclose information to relevant authorities where required or appropriate.
15. How We Use Your Personal Information
We will only use your personal information as set out in our Privacy Policy.
16. Communications from Us
- If we have your contact details, we may send you important service/operational notices by email from time to time (for example, changes to Our Site or these Terms and Conditions).
- We will only send marketing emails where permitted by applicable law. Where marketing is sent on the basis of consent, you may withdraw consent at any time.
- You can opt out of marketing communications at any time by using the unsubscribe link (where provided) or by emailing support@nationalframeworkpartnership.co.uk. We aim to action opt-out requests within 5 business days.
For questions or complaints about communications from Us, please contact Us using the details in Part 3.
17. Law and Jurisdiction
- These Terms and Conditions and the relationship between you and Us (whether contractual or otherwise) shall be governed by and construed in accordance with English law.
- If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence.
- If you are a consumer, disputes may be subject to the jurisdiction of the courts of England and Wales, Scotland, or Northern Ireland depending on your residency.
- If you are a business user, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.