Metering Billing and Debt Collection Framework

Metering Billing and Debt Collection Framework

Metering Billing and Debt Collection Framework


Our Metering Billing and Debt Collection Framework offers a comprehensive solution for efficient management of utilities. From accurate metering to timely and effective debt collection, our suppliers provide a reliable system to streamline operations and enhance financial management.

Supplier Services:

Our suppliers provide high-quality metering solutions tailored to meet the needs of your organisation. From smart meters to traditional options, they ensure accurate measurement of utilities consumption, enabling precise billing and efficient resource management.

Suppliers offer sophisticated software and systems to automate the billing process. The solutions are designed to generate accurate invoices promptly, reducing errors and enhancing customer satisfaction. Whether you require simple billing services or more complex invoicing solutions, our suppliers have you covered.

Debt Collection Suppliers: Managing debt effectively is crucial for maintaining financial stability. Our suppliers specialise in recovering outstanding payments promptly and professionally. With proven strategies and ethical practices, they help minimise revenue loss and ensure consistent cash flow.

Flexible Procurement Options:
Our framework offers flexibility in supplier selection through direct selection and mini-competition. Whether you have specific requirements or seek competitive pricing, you can choose the most suitable supplier through our streamlined procurement process.

How to Get Started:
Please scroll down to step 1.


  • Contract Notice

    2023/S 000-010207

  • Award Notice

    2023/S 000-029294

  • Start Date

  • Expiry Date


  • Framework Capacity


  • NUTS Code


  • Direct Selection


  • Mini Competition


  • Cost/Quality Split

    60% Quality/40% Cost (10% +/- allowance)

  • Contract Type

    JCT,Bespoke Anthony Collins Contract,Hyde Services Contract,Client specific

  • Cost Model

    Schedule of Rates

  • Access Fee


  • Insurance Levels

    Public Liability Insurance no less than £5,000,000 for each event, events unlimited. Employer’s Liability Insurance no less than £10,000,000 for each claim for all customary risks. Professional Indemnity Insurance no less than £2,000,000 for each claim.

  • CPV Codes

    50800000 - Miscellaneous repair and maintenance services
    38550000 - Meters

Framework Appointees

Ranking Order
Please consult the User Guide for further information.

  1. Watkins Energy Limited

    Watkins Energy Limited

  2. Sycous Limited

    Sycous Limited

  3. Switch2 Energy Limited

    Switch2 Energy Limited

Call-Off Process

How can I use this Framework?

Our simple step process allows for both Direct Selection or Mini-Competition. Further information can be found below. Please note that Clients may enter into a contract for any duration that best allows for the performance of the requirement to be achieved.

Direct Selection

With the Direct Selection method, you may select the contractor who is ranked number 1, or any other Contractor/Consultant on the following basis:

  • Where you have an existing relationship with the Contractor/Consultant.
  • Where the Call Off has substantial similarities to a previous project the Contractor/Consultant was involved with (under this Framework Agreement or not).
  • For reasons of urgency, where it is not reasonably practical to award the Call-Off Contract by way of a Mini-Competition.
  • Capability Criteria determining that only one framework appointee is capable of carrying out the Call-Off Contract.
  • Where you are able to determine which Contractor/Consultant will provide the most economically advantageous offer.
  • Where a Contractor/Consultant has introduced the site.
  • Rank based on filter categorisation by region and/or contract value, of which the supplier has pre-selected.

Mini Competition

Our Mini-Competition process lets you expand beyond the framework’s original specification to meet your specific requirements. The framework partners from the relevant lot are invited to tender (where capable). This process typically takes 2-4 weeks. The capability criteria can be defined by the following:

  • The contractors capability to carry out a project of the size and complexity of the proposed project.
  • The contractors capability to carry out works and services in the locality of the proposed project.
  • The contractors financial stability and standing.
  • The contractors health and safety record.
  • The contractors capacity, taking into account the value of Works and Services already awarded to it under the Framework Agreement.
Call-off Forms

Call-off Procedure (E-Sign)

NFP has simplified the Call-off process to steps allowing you access to our framework within minutes.

Confidentiality Agreement

Please note that this form is designed for Public Sector clients only. If you are an interested supplier, please use our live chat button.

The form below is designed to protect the commerciality of suppliers and the integrity of the Framework. Clients will need to complete the fields prompted within the form, to allow password-protected access for Steps 2, 3.

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